Monviso

Ótica Monviso is a reference in innovation and quality in the optical market, offering a differentiated experience to its customers. With a focus on technology and personalized service, Monviso seeks to modernize processes and ensure excellence at each stage of the customer journey.

Services

Requirements mapping. Customer-centric UX/UI design. Development and integration of technologies. Testing and implementation.

Category

Marketplace

Tools

Bubble Linx Umber Talk

Problem

Purchasing processes that are poorly integrated between physical and digital stores, complicating the customer experience. Limited connection with the consumer during the purchasing process. Lack of total digitalization of the operation, impacting operational efficiency.

Solution

We developed customized software to meet the needs of Ótica Monviso. The project focused on: Improve the purchasing process, making it more intuitive and efficient. Bring the customer closer by offering a personalized and integrated experience. Digitize the complete operation, connecting different points of sale and tools.