Problem
The previous version of MentalMe had certain areas that could be optimized to enhance the user experience. As the platform grew, opportunities arose for adjustments to ensure its continued evolution in a way that remains efficient and prepared for future demands.
Solution
The solution was a complete platform rebuild, focused on optimizing the experience for both doctors and patients. Significant improvements were made, such as faster scheduling and a more stable interface, resulting in highly positive feedback. Additionally, new functionalities were developed, including the integration of artificial intelligence to facilitate doctors' record-keeping during consultations and the addition of psychologists as new professionals on the platform, enabling strategic expansion. Another highlight was the creation of a new revenue stream with the implementation of automatic transcription for consultations, now a monetizable feature. The reformulation process is ongoing, with continuous adjustments to ensure that MentalMe is prepared to grow solidly and scalably. There was a 33% increase in the number of professionals on the platform, strengthening the availability of specialists and services. The number of patients served grew by 16.2%, reflecting the efficiency of the improvements made and the platform's expansion. Does your platform need strategic improvements to grow? Contact us now and discover how we can revamp and expand your business to reach new heights of success!
